Shipping & Returns
Shipping & Delivery
All orders are shipped using USPS. Domestic shipping is determined with a flat rate price based on weight. International shipping is calculated to give the cheapest option possible. We aim to ship orders as soon as possible, however when a new collection releases orders may take extra time to mail.
It will typically take 1-3 days for orders to be processed & shipped, and 1-5 days for delivery domestically.
We currently only ship internationally to the UK and Canada.
International shipping is calculated based on weight & location. Different locations may vary in price, however it will be as cheap as possible due to our shipping calculator.
We are not responsible for any additional fees or customs taxes that the destination's country enforces. We can not predict any tariffs, fees, or any additional charges.
Delivery time for international orders may take longer than domestic orders.
Returns & Exchanges
Returns & exchanges are valid within 7 days of delivery. All items must be returned in a resellable condition with original tags and packaging. Customers are responsible for shipping fees involved with a return or exchange. If you aren't able to receive the package within these 7 days, please feel free to contact us at email@example.com
If you request a refund, you must return the item first. We cannot refund shipping costs, but only merchandise that was purchased. You are still required to pay shipping costs to return the package.
We are not responsible for any damage to packages that may have occurred by the shipping service.
To start a return or exchange, please contact firstname.lastname@example.org